PRIVACY POLICY NOTICE
At Alabama Trust Bank the basis of each customer relationship is trust. You have chosen to do business with Alabama Trust Bank and we are obligated to honor that relationship with great care, beginning with the information you have chosen to share with us. We believe that your privacy should not be compromised. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals. We believe we can do both through the privacy policy outlined below:
1. Our customer and former customer expects privacy.
At Alabama Trust Bank, we believe the confidentiality and protection of customer information is one of our fundamental responsibilities. And, while information is critical to providing quality service, we recognize that one of our most important assets is our customer’s trust. Thus, the safekeeping of customer information is a priority for Alabama Trust Bank.
2. We collect, retain, and use customer information about you only
where we reasonably believe that it will help administer our business or
provide products, services, and other opportunities to you.
We collect nonpublic personal information about you from the
following sources:
Information we receive from you on applications and other forms. Information about your transactions with us, our affiliates or others. Information we receive from consumer reporting agencies.
3. We will maintain accurate information.
We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.
4. We will limit employee access to your information.
We will limit employee access to personally identifiable information to those with a business reason for knowing such information. We will also educate our employees so that they will understand the importance of confidentiality and customer privacy. We will also take appropriate disciplinary measures to enforce employee privacy responsibility.
5. Security procedures protect your information.
We safeguard information according to established security standards and procedures, and continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles.
6. We may share your information within our family of affiliates as
permitted by law.
We may disclose the following kinds of nonpublic personal information
about you: Information we receive from you on applications or other
forms, such as your name, address, social security number, assets, and
income. We may disclose all of the information that we collect, as
described above.
7. We maintain your privacy information.
When the bank conducts business with third parties, it requires its
vendors and suppliers to maintain similar standards of conduct regarding the
privacy of personally identifiable customer information.
8. We will provide privacy information and respond to inquiries.
At Alabama Trust Bank, N.A., we value our customer relationships. We want you to understand how we use the information you provide.
If you do not want us to share this information within our corporate family, you may tell us not to do so by doing any of the following:
Call the Customer Service Department at 256-245-6099 during the hours of 8:00 AM to 5:00 PM, Monday through Friday or 8:00 AM to 12:00 noon Saturday.
Come into the Alabama Trust Bank lobby located at 101 West Ft. Williams Street, Sylacauga, AL 35150.
